Contact

Do you have a question about a product, order, shipping, return, or complaint? Contact us by email. We will reply as soon as possible.

Contact details

EBG PERFORMANCE SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ

Plac Solny 15
50-062 Wrocław
Poland

E-mail: office@ebg-performance.com

Registration details

KRS: 0001233928
NIP: 8971970260
REGON: 544477324

Address for returns and complaints

EBG Performance sp. z o.o.

Rakietowa 29A
54-615 Wrocław
Poland

Before sending the Goods as part of a return or complaint, we recommend contacting us by email at office@ebg-performance.com and providing the order number.

Contact regarding an order

In your message regarding the order, please include:

  • your full name;
  • order number;
  • email address used when placing the order
  • a brief description of the issue

Providing this information will allow us to locate the order faster and provide a response.

Returns and complaints

Detailed rules regarding returns, complaints, and withdrawal from the Agreement can be found in:

  • Return Policy;
  • Refund Policy;
  • Shipping Policy.

Returned and complaint shipments should not be sent to the registered office address at Plac Solny. The correct address is:

Rakietowa 29A, 54-615 Wrocław.

Contact us